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Operational Models

Cash and voucher assistance (CVA) can be delivered to people in crises more efficiently, effectively, and with more accountability, if responding agencies work together. But we need to generate evidence around which operational models work best for collaboration in different contexts.

The CALP Network’s State of the World’s Cash Report identifies different types of operational model, including consortia and alliances, shared cash delivery mechanisms, single agency cash delivery, and integration of systems.

“The overall structure through which agencies work jointly…to deliver cash and voucher programming…in situation response and analysis, program design and implementation.”

Our working definition of an operational model.

Scaling up CVA offers opportunities to transform how humanitarian aid is delivered. It has implications for the roles of different agencies within various operational models, and the potential for models to link to social protection systems. It will also impact the nature of partnerships with financial service and technology providers, and how different models interact with other forms of assistance, beyond cash.

Current priorities

Since late 2016, the CALP Network has been coordinating a learning agenda to help answer these questions:

  1. What operational models are available to agencies implementing CVA?
  2. How do different models improve the efficiency, effectiveness and accountability of CVA in different contexts?
  3. Which operational models are most appropriate in which contexts?

We will continue to collate and disseminate the evidence base for operational models.

We are also a partner in the Cash Monitoring, Evaluation, Accountability, and Learning Organizational Network (CAMEALEON) consortium, led by Norwegian Refugee Council, which is responsible for independent monitoring and evaluation of WFP’s Multi-Purpose Cash Assistance (MPCA) in Lebanon. This includes research and analysis regarding value for money and accountability in the operational model.

Latest

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Report

This report is an accompanying document to the GCT Guidance and Toolkit. The report identifies internal and institutional barriers to using and scaling GCTs, along with mitigation measures. These were identified through an online survey, literature review and interviews with key informants that engaged...

1 February 2021

Tip-sheet: Engaging beyond CVA and GCT communities of practice: Supporting the uptake and scaling of Group Cash Transfers (GCTs)

Guidelines and Tools

The objective of this tip-sheet is to support facilitating agencies’1 staff, volunteers and associates in engaging beyond the Cash and Voucher Assistance (CVA) and GCT Communities of Practice (CoPs) and to help address barriers in designing and implementing GCTs. The key actions are based on the “GCT...

1 February 2021

2020 Cash and Voucher Programming (CVP): Roadmap and milestone achieved

Report

In 2020, World Vision has implemented cash and voucher programming like never before – not least due to the COVID-19 pandemic and related social protection transfer scale-ups. From 2019 to 2020, we have seen a 28 % increase of our cash, voucher based programming, moving towards enabling affected...

22 January 2021

CASH ON THE MOVE – Adapting Multi-Purpose Cash ‘Plus’ Assistance to support people on the move in Peru

Report

In 2019 and 2020, with the support of USAID´s Bureau for Humanitarian Assistance (formerly FFP and OFDA), Save the Children implemented
a multi-purpose cash ‘Plus’ program in response to the influx of Venezuelan migrants into Peru. Households that were only transiting through the cities where they...

8 January 2021

Cash and Voucher Assistance Guidelines for Lao PDR

Guidelines and Tools

Cash and voucher assistance is becoming increasingly popular in Lao PDR in delivering humanitarian assistance, rehabilitation and development focused projects. In supporting the cash and voucher assistance agenda in Lao PDR, the Cash Working Group was established as a working group for local and regional...

1 January 2021

Cash Assistance: How design influences value for money – How to note

Guidelines and Tools

This ‘how to note’ offers guidance on the key value-for-money considerations when making critical design decisions related to the operational models for CVA delivery. The guidance in this ‘how to note’ is summarised from the evidence presented in the accompanying research report Cash assistance:...

8 December 2020

Cash assistance: how design influence VfM?

Blog Post

Watch the video here In a context where the needs are increasing and funding is likely to drop, how do we make sure that every penny is bringing value to the users?
This short video presents the main findings of the Key Aid report on the question of how specific design decisions related to cash assistance...

27 November 2020

Cash assistance: how design influence VfM?

Video

Watch the video here  In a context where the needs are increasing and funding is likely to drop, how do we make sure that every penny is bringing value to the users?
This short video presents the main findings of the Key Aid report on the question of how specific design decisions related to cash...

27 November 2020

Cash assistance: How design influences value for money?

Report

This research aims to contribute to the proof-of-concept on how to design and deliver cash assistance that aligns with end-users’
expectations and maximises Value-for-Money. It seeks to answer the question: to what extent is the value for money of cash assistance influenced by the design of the...

14 October 2020

Summary: Lessons and Recommendations on the Use of CVA for the Caribbean Atlantic Hurricane Season

Report

This is a summary document of the CALP Network’s Winds of Change: Lessons and Recommendations on the Use of CVA in the Caribbean and includes a matrix of learning and evidence from the region used to inform the report. This document is made possible by the generous support of the American people...

13 August 2020

Responding to the COVID-19 Crisis: Linking humanitarian Cash and Social Protection in practise

Report

This paper seeks to demonstrate practical ways in which NGOs are linking their humanitarian work to social protection and the added importance of this in the context of COVID-19, following from the earlier work of CCD outlining the role of NGOs to
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27 July 2020

Identifying practical options for linking humanitarian assistance and social protection in the COVID-19 response

Guidelines and Tools

This short note examines the relationship between humanitarian assistance and social protection in response to COVID-19. Whilst a variety of guidance is being developed to support humanitarian practitioners around the response to the pandemic, less material exists that guides humanitarian practitioners on...

16 July 2020

Review and analysis of identification and registration systems in protracted and recurrent crises

Report

This report presents findings from a study regarding Management and Information Systems (MIS) used to identify and register target populations in cash transfer and social protection programming. The research was conducted by DAI and Caribou Digital, and commissioned through DFID’s BASIC programme. The...

13 July 2020

Collaborative Cash Delivery Network – Grand Bargain – Collaboration Agreement Accomplishments 2020

Report

The Collaborative Cash Delivery (CCD) Network is pleased to present its achievements against the commitments made by our global members’ CEOs at the 2019 Grand Bargain Summit as part of our global collaboration agreement. We know we are better together, and in this time of increasing pressure on the...

24 June 2020

MPCA ‘Plus’ assistance to people on the move: the case of Venezuelans in Peru

Video

Watch the video here This video documents the MPCA ‘Plus’ program implemented by Save the Children Peru in response to the Venezuelan crisis, and more specifically highlights the provision of assistance to families on the move, or ‘transiting’ through Peru. Beneficiaries were identified throughout...

15 June 2020

Unity Card

Presentation

In response to NCOVID, we have launched UNITY CARD,
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18 May 2020

Webinar | Multi-purpose Cash Transfer and Child Protection: a case study (English and Spanish editions)

Webinar recording

Watch the webinar recording here. More information here. In 2018, with the support of OFDA and FFP, Save the Children implemented a multi-purpose cash transfer ‘Plus’ program in response to the influx of Venezuelan into Colombia. The program aimed at covering vulnerable household’s basic needs and...

4 May 2020

CCD Ethiopia one-year in: Collaboration in reality

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24 April 2020

LOUISE Learning Review

Report

This report presents the outcomes of the learning review on the Lebanon One Unified Inter-Organizational System for E-cards (LOUISE) platform commissioned by UNICEF on behalf of the LOUISE agencies (WFP, UNHCR, UNICEF) in 2019 to build on the LOUISE experience and conduct a stock-taking exercise. The...

15 April 2020

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Blog Post

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