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Paiements numériques

Se familiariser avec des technologies novatrices est essentiel pour veiller à ce qu’une intervention humanitaire (dont celles qui incluent des transferts monétaires) soit aussi efficace que possible. Toutefois, au moment d’intégrer de nouvelles technologies et partenariats pour l’aide humanitaire, nous devons nous assurer que la sécurité, la dignité et les préférences des personnes ayant vécu une situation de crise soient une priorité.

Les technologies numériques transforment la manière dont nous répondons aux urgences. Les innovations sont multiples : elles concernent l’identification des personnes ayant droit à une aide, la collecte des données pour les évaluations et le suivi ou encore la communication aux communautés affectées par la crise. Les systèmes de paiement numérique, dont les appareils mobiles, les coupons électroniques et les cartes, lorsqu’ils sont utilisés de manière appropriée, peuvent accélérer, sécuriser et optimiser l’assistance, la rendant également plus inclusive. Toutefois, le volume de données personnelles que nous collectons, stockons et partageons augmentant, nous devons nous assurer que nos systèmes de protection des données restent pertinents et veiller à comprendre et atténuer les risques associés aux nouvelles technologies.

Contenu récent

Managing Cash-Based Programmes in a Volatile Markets Contexts: The Case of Delivering Cash Using Mobile Money During the Zimbabwe Cash Liquidity Crisis

Report

This case study examines how the Zimbabwe national cash crisis evolved and the ways in which affected communities and the CTP adapted to the challenges it posed. The study highlights what worked well, what was less effective, and some other possible future opportunities. It also provides operational...

2017

Cash or in-kind? Why not both? Response Analysis Lessons from Multimodal Programming

Report

This research reviews lessons learned about response analysis from multimodal responses, that is, responses in which practitioners determined that more than one response modality between cash,vouchers, and in-kind, was a “best fit” or in which the conclusions about “best fit” changed over...

2017

Kenya Red Cross Society Using New Technology to Reach Communities in Hardship Areas

Report

Kenya Red Cross Society responded to the severe drought through cash transfers in Marsabit county. Unlike an earlier drought, where KRCS used manual system to pay beneficiaries in the same geographical area,  this year the organisation used a payment technology provided by a company called Compulynx....

2017

A buffer against the drought

Report

The Government of Kenya in partnership with DFID undertake a long term social protection program(Hunger Safety Net Program) in Northern Kenya reaching out to poor households with bi monthly cash transfers. So much investment has been put in this program including pre-registration and carding of...

2017

Cash-based transfers. Analytical Paper on WHS Self-Reporting on the Agenda for Humanity

Report

Forty-three stakeholders reported on World Humanitarian Summit (WHS) commitments related to cash-based transfers (CBT). Self-reports indicate that cash is increasingly a preferred option, when appropriate, taking into account context and feasibility considerations. Cash programming is being streamlined...

2017

Adaptable and effective: Cash in the face of multi-dimensional crisis

Report

A summary of the learnings and recommendations from an internal and external evaluation of the Emergency Cash-First Response to Drought-Affected Communities in the Southern Provinces of Zimbabwe project which was carried out from August 2015 to May 2017. The external evaluation was carried out by Oxford...

2017

Digital Cash Transfers in Liberia. A case study from Save the Children’s Emergency Food Security Program (2015- 2016)

Report

Through its USAID-funded Emergency Food Security Program, Save the Children was the first organization to implement cash transfers through mobile money at scale in Liberia, where mobile money services are nascent. From liquidity management to incentivizing agents, the challenges, lessons, and...

2017

Mobile Money in Somalia – Household Survey and Market Analysis

Report

Key findings from an assessment of mobile money in Somalia. Provides information about mobile money penetration; practicalities; usage; perceptions and the use of shillings versus dollars.

2017

ELAN Humanitarian KYC Case Studies

Report

Know Your Customer (KYC) regulations, also known as customer due diligence, are designed to combat money laundering, terrorist financing, and other related threats to the financial system. They refer to the ID checks that financial institutions perform to comply with national financial regulations....

2017

The Financial Journey of Refugees Full Report

Report

This document details how refugees and migrants from the Middle East, South and Central Asia and East, West and North Africa finance their journeys and manage money along the way.

2017

Can E-Transfers Promote Financial Inclusion in Emergencies: A Case Study from Ethiopia

Report

The Electronic Cash Transfer Learning Action Network (ELAN) launched this research to build an evidence base around connecting emergency electronic transfer (e-transfer) recipients with additional financial
services. They also wanted to learn if, when, and how e-transfers can promote sustained uptake and...

2017

Review of the Common Cash Facility approach in Jordan

Report

The United Nations High Commissioner for Refugees (UNHCR) in Jordan has pioneered a collaborative, multi-stakeholder approach to the delivery of cash, known as the Common Cash Facility (CCF). The aim of the CCF is to provide humanitarian actors with direct and equal access to a common financial service...

2017

Cash transfer platforms in humanitarian contexts

Report

This report is based on ten days of desk-based research prepared for the Australian Government that aims to respond to the following questions: What is the rationale for using multi-purpose cash transfers and single platforms? What is driving donor agency positions on these issues? What is the evidence...

2017

Guide ELAN pour l’évaluation d’argent mobile et l’établissement de contrat

Guides et outils

L’argent mobile offre le potentiel énorme de permettre des transferts d’argent liquide à l’échelle et de relier des participants de programme à des services financiers. Fréquemment, cependant, les professionnels humanitaires ont des difficultés à comprendre la terminologie liée à l’argent...

2017

Exploitation des technologies numériques dans les transferts monétaires mis en oeuvre lors de la réponse à l’épidémie d’Ebola

Rapport

L’adoption des technologies numériques s’est accrue parallèlement à l’essor des transferts monétaires, souvent au moyen de transferts électroniques, car ces solutions présentent des avantages en matière de transparence et d’efficacité (gain de temps et d’argent). En 2015, le Haut Panel...

2017

E-transfers Procurement Learning and Good Practices

Guidelines and Tools

Humanitarian agencies have increased their use of cash transfers and related distribution technologies. Yet, most rely largerly procurement and contracting processes designed for goods and professional services. An Elan Survey of humanitarian operations staff and e-transfers providers indicated several...

2017

Delivery Mechanism Mapping for Cash Based Interventions in Cox’s Bazaar Bangladesh

Report

The ‘Delivery Mechanism Mapping for Cash Based Interventions (CBI) in Cox’s Bazaar, Bangladesh’ was conducted in December 2017 by a ‘Cash Champion’ deployed from Catholic Relief Services (CRS) with the support of the Global Shelter Cluster and ECHO, and involved consultations with numerous...

2017

Partnering with Mobile Network Operators in Zimbabwe to Deliver Cash Transfers

Report

This case study seeks to investigate and document the following: The process of engagement between MNOs and CARE. Clarity of roles between CARE/WVI as implementing agencies and MNOs. Successes and challenges in the partnership between CARE/WVI and the MNOs Measures taken to manage the impact of the...

2017