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Paiements numériques

Se familiariser avec des technologies novatrices est essentiel pour veiller à ce qu’une intervention humanitaire (dont celles qui incluent des transferts monétaires) soit aussi efficace que possible. Toutefois, au moment d’intégrer de nouvelles technologies et partenariats pour l’aide humanitaire, nous devons nous assurer que la sécurité, la dignité et les préférences des personnes ayant vécu une situation de crise soient une priorité.

Les technologies numériques transforment la manière dont nous répondons aux urgences. Les innovations sont multiples : elles concernent l’identification des personnes ayant droit à une aide, la collecte des données pour les évaluations et le suivi ou encore la communication aux communautés affectées par la crise. Les systèmes de paiement numérique, dont les appareils mobiles, les coupons électroniques et les cartes, lorsqu’ils sont utilisés de manière appropriée, peuvent accélérer, sécuriser et optimiser l’assistance, la rendant également plus inclusive. Toutefois, le volume de données personnelles que nous collectons, stockons et partageons augmentant, nous devons nous assurer que nos systèmes de protection des données restent pertinents et veiller à comprendre et atténuer les risques associés aux nouvelles technologies.

Contenu récent

CCD Ethiopia one-year in: Collaboration in reality

Report

Based on insights compiled from surveys and interviews conducted with members of the Ethiopian cash community and CCD (Collaborative Cash Delivery Network) members in January 2020, this report provides an overview of how CCD Ethiopia is working towards global and national objectives, takeaways for startup...

24 avril 2020

Mercy Corps Tipsheet: CVA payments and digital data management

Guidelines and Tools

Building off the COVID-19 and CVA tipsheet , this guidance helps you think through considerations to be making alongside your current payment providers. This also includes tips on if/when/how to anticipate
transitions to newly viable forms of transfer mechanisms/technologies in a given context.

26 mars 2020

Cash Week 2019: How cash is driving change across the system

Blog Post

Cash Week 2019 aimed to provide a space to reflect, learn, and look ahead, to ensure quality in our use of CVA at scale. The CALP team reflects on the key takeaways from the events that took place around the world, and what they mean for actors within and beyond the humanitarian sector.

20 février 2020

Transferts monétaires et risques : ce qui se passe sur le terrain, reste sur le terrain (et pourquoi c’est un problème)

Blog Post

En octobre 2019, le CALP Network a facilité à Douala, au Cameroun, une réunion de partage d’expériences sur les risques liés à la protection des bénéficiaires dans les interventions monétaires. Cette réunion restreinte, organisée dans le cadre d’une série de rencontres dans différentes...

25 novembre 2019

Consent and Ownership in the Shift to Digital Cash and Voucher Assistance

Blog Post

Part of committing to cash and voucher assistance (CVA) is committing to going digital and collecting data. While they are two different things, they are deeply intertwined. And while an organisation can ‘go digital’ without cash programmes, it’s nearly impossible to commit to cash programmes in the...

11 novembre 2019

Mitigating Risks of Abuse of Power in Cash Assistance – 4 pages

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse by private sector service providers in their delivery of cash assistance to vulnerable populations. The project involves work with financial service providers, traders and other private sector stakeholders, as well as...

November 2019

Identification Et Attenuation Des Risques D’Abus De Pouvoir Lies A L’assistance Monetaire Au Burundi

Rapport

Ce document présente les enseignements tirés de la mission conjointe HCR-PAM au Burundi visant à identifier et à atténuer les risques d’abus de pouvoir liés à l’assistance monétaire. L’analyse s’est focalisée sur l’assistance monétaire par téléphone mobile pour le retour volontaire...

September 2019

Lessons in Driving Large Scale Change: the CALP Network’s reflections from the Humanitarian Innovation Exchange

Blog Post

The scaling of cash programming, enabled by mobile money, represents one of the most significant recent innovations in the humanitarian sector. In two guest blogs for Elrha (Enhanced Learning and Research for Humanitarian Assistance), our Director Karen Peachey explores the CALP Network’s role in...

16 août 2019

Webinar: Help shape the Future of Financial Assistance report

Event

This webinar presented the scenarios and key issues arising from the CALP Network and IARAN's analysis and invited participants' input, ahead of the publication of the Future of Financial Assistance report

29 juillet 2019 / English

Mitigating Risks of Abuse of Power in Cash Assistance in Afghanistan

Report

This document outlines lessons learned from a joint UNHCR-WFP project in Afghanistan aimed at identifying and mitigating the risks of abuse of power in cash assistance. The cash transfer mechanisms discussed during the mission were cash distribution through Hawalas, mobile token, mobile e-vouchers and...

July 2019

Data Responsibility: Let’s not wait for another wake up call

Blog Post

This blog is the second in a series on cash and voucher assistance (CVA) and risk. While the first blog busted some myths around misappropriation and fraud in CVA, this second blog looks into a specific risk for recipients of CVA: the risk of misuse of personal data.

8 mai 2019

Cash is no Riskier than Other Forms of Aid. So Why Do We Still Treat In-kind like the Safer Option?

Blog Post

The first in a new series of blogs on cash and voucher assistance and risk, this article from the CALP Network’s Stefan Bumbacher debunks some common myths around the risk of misappropriation and fraud in CVA.

13 mars 2019

Displaced & Disconnected – Connectivity for Refugees

Report

UNHCR recognizes that one of the ‘hard stops’ in facilitating mobile connectivity and access to finance for displaced populations is non-conducive regulatory environments. In particular, ID-related legal requirements have proven a significant barrier to access. For example, a refugee who cannot...

2019

Kızılaykart Cash Based Assistance, Information Note

Report

Following the first refugee wave in May 2011, refugees from Syria has continued to seek asylum in Turkey. As a result of the open-door policy between 2011 and 2015, Syrians were welcomed by the Turkish government and obtained legal status under temporary protection. Subsequently, Turkey is hosting more...

2019

The Digital Lives of Refugees: How displaced populations use mobile phones and what gets in the way

Report

GSMA in partnership with UNHCR conducted quantitative surveys and qualitative research to understand the ways in which refugees are using mobile phones in order to help guide digital interventions by humanitarian organisations and mobile network operators. The research identifies key trends, statistics,...

2019

Identification et atténuation des risques d’abus de pouvoir liés à l’assistance monétaire au Burundi

Rapport

Ce document présente les enseignements tirés de la mission conjointe HCR-PAM au Burundi visant à identifier et à atténuer les risques d’abus de pouvoir liés à l’assistance monétaire. L’analyse s’est focalisée sur l’assistance monétaire par téléphone mobile pour le retour volontaire...

2019

Guide sur la sauvegarde des enfants dans les programmes de transferts monétaires

Guides et outils

L’objectif de ce guide est d’identifier les risques potentiels liés à la sauvegarde des enfants des les programmes de transferts monétaires et de fournir des suggestions sur la manière de les gérer (y compris le suivi et l’atténuation), afin que les enfants connaissent la plus grande...

1 janvier 2019

Mitigating Risks of Abuse of Power in Cash Assistance – Workshop Nairobi, Kenya

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse of power by private sector service providers in the delivery
of cash assistance to vulnerable populations. The workshop, held in Nairobi on 10-11 December 2018, followed visits to the first two pilot countries,...

December 2018