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Pagos digitales

La adopción de nuevas tecnologías es crucial para lograr que la respuesta humanitaria, incluidos los programas de transferencias monetarias (PTM), sea lo más eficaz posible. Pero cuando integremos estas nuevas tecnologías y alianzas en la asistencia humanitaria, debemos garantizar que la seguridad, la dignidad y las preferencias de las personas en situación de crisis estén siempre en primer lugar.

La tecnología digital está transformando la manera en que respondemos a las emergencias. Las innovaciones abarcan desde cómo identificar a las personas elegibles para recibir asistencia, hasta la recopilación de datos para evaluaciones y monitoreo, así como la comunicación con las comunidades afectadas por situaciones de crisis. Los sistemas de pago digital, incluidos los dispositivos móviles, cupones electrónicos y tarjetas (cuando se utilizan apropiadamente) pueden proporcionar asistencia más oportuna, más segura, más eficaz en relación al costo, y más inclusiva. Sin embargo, a medida que el volumen de los datos personales que recogemos, almacenamos y compartimos sobre la gente crece, debemos garantizar que nuestros sistemas de protección de datos se mantienen al día, y que comprendemos y mitigamos los riesgos inherentes a las nuevas tecnologías. 

Últimos recursos

We Turn Mobile Sim Cards Into Bank Accounts for the Emerging World

Presentation

Fonbnk LLC (“Fonbnk” or the “Company”) is new distributed finance company, providing borderless banking infrastructure directly to unbanked people around the world using the mobile internet. Anyone with a prepaid mobile SIM card and a verified online identity can now have a global stored value...

5 mayo 2020

Webinar | Multi-purpose Cash Transfer and Child Protection: a case study (English and Spanish editions)

Webinar recording

Watch the webinar recording here. More information here. In 2018, with the support of OFDA and FFP, Save the Children implemented a multi-purpose cash transfer ‘Plus’ program in response to the influx of Venezuelan into Colombia. The program aimed at covering vulnerable household’s basic needs and...

4 mayo 2020

CCD Ethiopia one-year in: Collaboration in reality

Report

Based on insights compiled from surveys and interviews conducted with members of the Ethiopian cash community and CCD (Collaborative Cash Delivery Network) members in January 2020, this report provides an overview of how CCD Ethiopia is working towards global and national objectives, takeaways for startup...

24 abril 2020

Mercy Corps Tipsheet: CVA payments and digital data management

Guidelines and Tools

Building off the COVID-19 and CVA tipsheet , this guidance helps you think through considerations to be making alongside your current payment providers. This also includes tips on if/when/how to anticipate
transitions to newly viable forms of transfer mechanisms/technologies in a given context.

26 marzo 2020

Cash Week 2019: How cash is driving change across the system

Blog Post

Cash Week 2019 aimed to provide a space to reflect, learn, and look ahead, to ensure quality in our use of CVA at scale. The CALP team reflects on the key takeaways from the events that took place around the world, and what they mean for actors within and beyond the humanitarian sector.

20 febrero 2020

CVA and Risks: What happens in the field, stays in the field?

Blog Post

In October 2019 in Douala, Cameroon, the CALP Network facilitated a learning event exploring the risks to beneficiary protection in Cash and Voucher Assistance (CVA). This closed-door workshop, held as part of series of meetings and webinars on theme of CVA and risk in different regions, convened 25...

25 noviembre 2019

Consent and Ownership in the Shift to Digital Cash and Voucher Assistance

Blog Post

Part of committing to cash and voucher assistance (CVA) is committing to going digital and collecting data. While they are two different things, they are deeply intertwined. And while an organisation can ‘go digital’ without cash programmes, it’s nearly impossible to commit to cash programmes in the...

11 noviembre 2019

Mitigating Risks of Abuse of Power in Cash Assistance – 4 pages

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse by private sector service providers in their delivery of cash assistance to vulnerable populations. The project involves work with financial service providers, traders and other private sector stakeholders, as well as...

November 2019

Lessons in Driving Large Scale Change: the CALP Network’s reflections from the Humanitarian Innovation Exchange

Blog Post

The scaling of cash programming, enabled by mobile money, represents one of the most significant recent innovations in the humanitarian sector. In two guest blogs for Elrha (Enhanced Learning and Research for Humanitarian Assistance), our Director Karen Peachey explores the CALP Network’s role in...

16 agosto 2019

Webinar: Help shape the Future of Financial Assistance report

Event

This webinar presented the scenarios and key issues arising from the CALP Network and IARAN's analysis and invited participants' input, ahead of the publication of the Future of Financial Assistance report

29 julio 2019 / English

Mitigating Risks of Abuse of Power in Cash Assistance in Afghanistan

Report

This document outlines lessons learned from a joint UNHCR-WFP project in Afghanistan aimed at identifying and mitigating the risks of abuse of power in cash assistance. The cash transfer mechanisms discussed during the mission were cash distribution through Hawalas, mobile token, mobile e-vouchers and...

July 2019

Data Responsibility: Let’s not wait for another wake up call

Blog Post

This blog is the second in a series on cash and voucher assistance (CVA) and risk. While the first blog busted some myths around misappropriation and fraud in CVA, this second blog looks into a specific risk for recipients of CVA: the risk of misuse of personal data.

8 mayo 2019

Cash is no Riskier than Other Forms of Aid. So Why Do We Still Treat In-kind like the Safer Option?

Blog Post

The first in a new series of blogs on cash and voucher assistance and risk, this article from the CALP Network’s Stefan Bumbacher debunks some common myths around the risk of misappropriation and fraud in CVA.

13 marzo 2019

Guía para la salvaguarda de la niñez en los Programas de Transferencias Monetarias

Guía y herramientas

El propósito de esta guía es determinar los posibles riesgos en materia de salvaguarda de la niñez asociados con los programas de transferencias monetarias y ofrecer ciertas sugerencias durante la gestión dichos programas, (haciendo hincapié en los métodos de seguimiento y mitigación) con el fin de...

1 marzo 2019

Kızılaykart Cash Based Assistance, Information Note

Report

Following the first refugee wave in May 2011, refugees from Syria has continued to seek asylum in Turkey. As a result of the open-door policy between 2011 and 2015, Syrians were welcomed by the Turkish government and obtained legal status under temporary protection. Subsequently, Turkey is hosting more...

2019

The Digital Lives of Refugees: How displaced populations use mobile phones and what gets in the way

Report

GSMA in partnership with UNHCR conducted quantitative surveys and qualitative research to understand the ways in which refugees are using mobile phones in order to help guide digital interventions by humanitarian organisations and mobile network operators. The research identifies key trends, statistics,...

2019

Displaced & Disconnected – Connectivity for Refugees

Report

UNHCR recognizes that one of the ‘hard stops’ in facilitating mobile connectivity and access to finance for displaced populations is non-conducive regulatory environments. In particular, ID-related legal requirements have proven a significant barrier to access. For example, a refugee who cannot...

2019

Mitigating Risks of Abuse of Power in Cash Assistance – Workshop Nairobi, Kenya

Report

UNHCR and WFP are implementing a joint project to identify and mitigate risks of abuse of power by private sector service providers in the delivery
of cash assistance to vulnerable populations. The workshop, held in Nairobi on 10-11 December 2018, followed visits to the first two pilot countries,...

December 2018